If you’ve ever been incarcerated, or have a loved one who is, you know the value of staying in touch. Companies like Securus Technologies make that connection possible. In recent years, the cost of calling and video visitation has gone down significantly. This has been somewhat of a blessing, as there was much concern over the extreme prices charged by many carriers. Not only has Securus Technologies added services, but they’ve made them affordable. Securus has also brought along new technology and acquired new companies to make facilities safer, and better places in general.
Among the recently acquired is GovPayNet. This company was started over 20 years ago to make payments to government agencies much easier. Having a streamlined system for payments such as traffic tickets, probation fees, home monitoring and court costs, have made things much simpler for everyone involved. JPay, another financial service, has also been acquired in the last few years. Combined with Securus Technologies, the companies can introduce new technology at a much faster rate in correctional facilities. Recently, JPay has come out with tablets for inmates to purchase that includes educational software, and courses they can take to advance their skills.
Securus Technologies, having been in business since 1986 has a great deal of experience in the business. Having received an “A+” rating from the Better Business Bureau, the company strives to provide excellent customer service. A recent survey also uncovered a customer satisfaction rate around 95 percent. This is unusually high, and customers report that most of their concerns are resolved in just one call. Making advancements in the world of corrections can sometimes be challenging due to the nature of the business. Securus Technologies, along with its partners, makes the safety and communication safe, reliable and affordable. It will be interesting to see the new services offered in the future by Securus.
Securus Technologies is a modern technology company that offers not only communication services but also its products to U.S correctional services. This private institution has been in operation for more than ten years. Being located in Texas, Securus has easily provided it’s loyal and trustable goods and services to the all the prison agencies. The company contains skilled personnel with so much experience it this kind of field. To be working for Securus Technologies, one must have been working in the prison field for a long time. Securus really upholds the inmates’ interest to speak to those they love back home. With this kindness, it’s believed that the jailed can reform to be good individuals.
The prisons are working with so much ease due to the high technology by Securus. This has been achieved through the ability to attain evidence with the technological advancements. Securus is running well under the positive management of Rick Smith who is its director. He is not only the head of the company but also a tech expert. With his working staff, he has come up with video apps which offer strict surveillance on the correctional agencies thereby minimizing the prison wardens’ roles of moving up and down always supervising the inmates.
Currently, prisons are able to monitor suspicious calls which may be a result of criminal acts. This is possible via the monitoring software by Securus that has been installing to the prisons and some governmental departments. This has really shut down all forms of immorality. The company has also come up with illegal monetary transaction devices. With these, all criminal financial transactions have been inhibited. To the correctional departments which have no knowledge on how to use Securus technological devices and programs, the company offers to teach the officers on how to go about it with a lot of ease to ensure a crime-free environment is created.
Securus Technologies is undeniably a force to reckon with as far as providing inmate technological solutions for monitoring, communication, and investigation is concerned. Recently, the role played by the company’s technology in solving and preventing crimes in correctional facilities was unveiled by customer comments/feedback. The comments came from jail and prison officials around the United States in the form of email and letter communications.
In several comments, the LBS service from Securus received numerous praises. In fact, the use of the software alongside other law enforcement tools assisted one sheriff’s department to recover millions in terms of illegal money, assets, and drugs. Securus’ investigative tools also proved its usefulness in investigating potential threat cases or harassment complaints in correctional facilities. Additionally, the monitoring of calls unveiled information relating to drugs in the facility, alcohol use, suspicious conversation, threats and cellular device use.
About Securus Technologies
Securus Technologies is one of the leading for-profit prison technology companies in the US. It has made a name for itself through the provision of government information management, detainee communications, and parolee tracking solutions. Currently, the Dallas-based company serves more than 2600 correctional institutions situated in Canada, Mexico, and the United States. Aside from its headquarters in Dallas, Texas, Securus Technologies operates regional offices around the nation in several areas like Allen, Georgia, Carrollton, the Dallas metro area, and Atlanta.
As a leader in the provision of innovative technical solutions and excellent customer service, Securus Technologies mostly focuses on the needs of law enforcement and corrections communities. The company is known for introducing a system aimed at controlling contraband mobile phones in correctional facilities. In fact, over five departments of corrections had approved the Managed Access Solutions by 2016. Additionally, Securus Technologies revealed in July 2016 that it had invested over $600 million in acquisitions, technologies, and patents for about three years.
Securus Technologies is one of the leading technology firms in the field of inmate communications and crime prevention. The company offers a vast range of services to the law enforcement agencies and inmates. The inmate communication services offered by the company helps the prisoners to remain in touch with their friends and relatives, and also receive money from their relatives through the money transfer service offered by the company.
It is headquartered in Dallas, Texas, and presently provides its services to over 2,600 correctional facilities and over 1.2 million inmates. Securus Technologies is one of the leading companies in its sector and has even won the Gold Stevie Award for the best customer service training team. Securus Technologies comes up with new and innovative services from time to time to ensure it continues to modernize the incarceration experience for the inmates. The company invests heavily into research and development to ensure that the products and services offered are top notches and highly efficient.
In a recent move, Securus Technologies launched a press release online that showcased what the law enforcement officials feel about the company’s services and technology. The company also invited the customers and investors of the company to check out its technology center situated in Dallas, Texas. It proves how transparent the company is in its business machinery, which is one of the good signs every corporate company exhibits.
As a law enforcement official, I have used the services of the Securus Technologies for long. It has helped my colleagues and me to stop crime at many places and even helped us catch the offenders red-handed. Moreover, it helps in keeping the prison environment much safer. The information provided by Securus Technologies is very useful for the law enforcement and crime prevention agencies, and I am thankful for the continuous development by Securus in the field.
There are thousands of people around the world that complain about the rising cost of inmate calls. Ironically, Securus Technologies started as a premium inmate communication surveillance regulator providing monitoring and communications security. Their integrated services provide their customers with cost saving features that will eliminate your commute to a correctional facility or keep you connected to your loved ones in a correctional institution for less. Securus has award winning technology that has allowed them to receive the prestigious BBB Accreditation for a high level of customer service excellence. You can rest assured that your calls are secure with Securus Technologies.
Securus Technologies Features
They offer their customers interactive media and telecommunications through a combined effort alongside JPay Services and Vimeo. Securus has employed over 16,000+ IT professionals in an attempt to improve and expand their national and international network. Their customers are choosing their services 10 to 1 over competitor networks like Global Tel-Link. Put an end to the high cost of 3rd party inmate calls and an unstable connection with Securus Technologies. They offer an easy to read and navigate website that will allow you to register for an account with a valid checking or debit car. You must be 18 years of age or older to register for an account.
Securus Technologies Advantages
A video chat account will allow you to talk to your loved ones face-to-face. There is a number of inmate’s that say this feature has allowed them to follow the progress of their loved ones through a high definition video.
Inmate voicemail features will allow an inmate to receive a personal account that gives them access to their messages. Their loved ones or legal counsel is able to leave them a message at any time and they receive the messages during their phone privileges.
Securus Technologies is a leading provider of civil justice and criminal technology. It provides solutions for the correction market to investigate and monitor correction facilities. The company recently made a press released with a set of corrections to Global Tel Link’s press release. GTL had previously released a press release that contained several statements about Securus Technologies. Securus analyzed these claims and found them to be inaccurate and misleading. Securus then issued a press release that sought to correct claims made by GTL.
The third allegation presented by GTL stated that the PTAB determined all innovations were patentable. This permitted GTL to go to court to protect its technology from monitoring. Securus Technologies corrected these claims saying that the PTAB cannot determine if any innovations are patentable. What the PTAB did was to state that they would conclude the renovations. According to the current request for rehearing, the application whether GTL is going to go back to court was not yet settled.
The fifth allegation made by GTL was that the company is seeking damages and injunctions. If permitted, the company would require Securus to cease using GTL’s patented technologies. Securus noted that the company made use of the word “if granted.” According to Securus point of view, Securus does not use GTL’s patented technologies. The company has a separate video visitation platform. Therefore, there has been no facility where infringements have occurred.
According to Securus CEO, GTL doesn’t want to pursue its patents and hence seeks to invalidate others. GTL is aware that patent litigation costs millions to pursue and take many years. The company was questioning whether the approach made by GTL made sense. GTL made press releases that were certainly not in the best interest of the enterprise. However, Securus Technologies has determined to defend themselves and the correction community that suffers from GTL’s injustice.
Securus Technologies is an information technology corporation that specializes in offering high level products in both security and communications to its customer base. The company has existed in the market for a period of time now and is based out of the incredible city of Dallas, Texas. What makes Securus such an interesting company is the customers they support themselves; incarcerated individuals currently serving time within the United States prison system. In order to offer these customers the highest of support they need to provide them with the latest in technological advancements. Unfortunately, Securus has recently been under attack by another company in the same industry, GTL, who claims that a majority of Securus product patents have recently expired. If true this would mean that Securus Technologies needs to make their products available to the open business market for fair use. After doing some research of their own, however, Securus, alongside some of their third party allies, have discovered that these claims are false and that they still maintain complete ownership of their patent codes.
Securus technologies is most notable for offering inmates reliable ways to communicate with their family members and loved ones. One such product they offer is a free downloadable application for both Apple and Android devices that allows them to talk through video conferencing. This application works over a WiFi signal and allows family members to avoid the need to physically visit with the inmate. This saves time and money on transportation, as well as the inconvenience and uncomfortable nature of security check stations at prisons.
What Securus Technologies offers its customers is both peace of mind and the ability to bypass borders by crossing them digitally. They offer incredible support to who they represent and thanks to these accusations being found untrue can continue onward.
When we think of prison inmates we think of hardcore criminals who have committed serious crimes involving murder, rape, drugs and kidnapping. In reality over 86% of inmates are charged with a victimless crime and will be released from prison sometime in their life. Prison used to only be about punishment but as the world is changing so is prison life. Most inmates who are released get sent back to prison within a year or two. Securus Technologies wants to help reduce recidivism. How you ask?
Securus Technology has invested over $600 million in different products and services. So far they have deployed 84,000 intelligent communication devices and plan on exceeding 150,000 devices by the end of 2016. These devices include tablets, video visitation kiosks, and s-phones, all which have the highest level of security. What these devices will do is provide education for the inmates, access to law libraries, better communication with their loved ones, as well has help them find a job when they are released. Preparing inmates for life without bars will better their chances of not becoming an inmate again. The technology that Securus is providing for the jail will not only make the inmates and officers safer but the outside world as well. This software is going to change the face of inmate phone calls. To implement it, simply download the app from either Google play or the App Store, register for the technology and connect the two.
Securus Technology is headquartered in Dallas, Tx and serves over 3,400 correctional facilities. They not only provide these facilities with leading edge technology but they also offer services online for friends and family of the incarcerated. If you are unable to visit your loved one that is behind bars you can do so through their website and video chat. This will save you time, gas, and money. Securus also provides emergency response, incident management, as well as providing you with public information solutions. Their leading technology for the incarcerated is helping make the world a safer place.
Inmates that sit in a cell all day every day with one hour of “recess” will become antisocial and disturbed. Their chances of committing a more serious crime once released become greater. Providing them with these technologies will help prepare them for the outside world, better their education and reduce the risk of a more serious crime being committed.